Contact Us

Contact us today to learn more about our rental and shuttle services
or to plan your next biking adventure at Lake Garda.

Our customer service team will be happy to help you

If you have any questions, please do not hesitate to contact us. Our professional customer support team will answer you as soon as possible!

Costumer service hours

Send us a message

have any questions?

What is your address and how can I get in touch with you?

Our address is G. Matteotti 85 e 80, Torbole, TN – Italy. You can contact us by phone at : +39 0464 972 796 or by email at info@velolake.com.

What are your operating hours?

We are open every day from 8:30 am to 7:00 pm during the peak season (April to September).

During the off-season (October to March), our operating hours are from 9:00 am to 6:00 pm.

Do you offer delivery and pickup services?

Yes, we offer delivery and pickup services within a 20 km radius of our shop. Additional fees may apply depending on the distance. Please contact us for more information.

What types of bicycles do you rent?

We rent a variety of bicycles, including mountain bikes, road bikes, e-bikes, and city bikes. We also have bicycles for children and families. You can view our full selection on our website or visit our shop in person to see them for yourself.

Rent your Bike

  • pick up starts as default at 9:00 (if you need to collect the bike earlier, add your notes on the booking, or call us)
  • delivery service starts at 8:00 am and collects from 6:00 pm
  • if you need more bikes or a different segment from your location please email us.